In Classic Proposals, we have the concept of Continuous Recurring Billing.

This concept has since been integrated into Billing Rules in the New Proposal Editor.

You can nominate whether a service’s billing will end or whether it will continue indefinitely when you are building a proposal in the New Proposal Editor.

When a New Proposal is accepted with services that continue to be billed indefinitely, it creates services in the Services tab which in turn generates billing items in the Billing Schedule tab that continue to be billed with no end date.

In order to disable the continuous billing, we now have to end the service entirely.

How to end a service

Click on the specific service you wish to end from the Services tab and select End Service in the details drawer.

Confirm the action once you are ready.

Please see this article for more information around ending services!

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