Troubleshooting & General FAQ | Practice Ignition Help Center

Troubleshooting & General FAQ

A regularly curated list of the most commonly asked questions by Practice Ignition customers

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14 articles in this collection
Written by Clarenz Miralles, Tom Maxwell, and Nick Dainty and 1 other

Ask Our Tech Support Team for Help

Written by Clarenz Miralles
Updated over a week ago

Searching in Practice Ignition

Written by Clarenz Miralles
Updated over a week ago

Test New Features with Practice Ignition Labs

Do you want to test new Practice Ignition features? Welcome to the Lab!

Written by Tom Maxwell
Updated over a week ago

Troubleshooting - Common Challenges

I'm not receiving proposal comment email notifications even though I created the proposal

Written by Clarenz Miralles
Updated over a week ago

My proposal email was not delivered to the client

What to do if your proposal email has "bounced" back from the receipient

Written by Nick Dainty
Updated over a week ago

Can I have Practice Ignition subscription emails sent to another email address aside from the Principal User?

Written by Clarenz Miralles
Updated over a week ago

Can you use one email address for multiple Practice Ignition accounts?

Written by Clarenz Miralles
Updated over a week ago

A job was deployed in XPM but the service is not linked to a job template, what happened?

Written by Reid Schretlen
Updated over a week ago

General FAQ

How do I submit my feedback and ideas?

How to send us your ideas, frustrations, or any other feedback about Practice Ignition.

Written by Nick Dainty
Updated over a week ago

Does Practice Ignition send invoices to clients?

Written by Clarenz Miralles
Updated over a week ago

Can a proposal have multiple signatories?

Written by Clarenz Miralles
Updated over a week ago

How to apply a discount to services

Want to give your client a deal? Here is how you can show a discount on a proposal in Practice Ignition

Written by Reid Schretlen
Updated yesterday

Can I use Practice Ignition if I am not an Accountant or Bookkeeper?

Written by Clarenz Miralles
Updated over a week ago

How to cancel your account

No longer want to use Practice Ignition? Here is how to cancel your account.

Written by Reid Schretlen
Updated over a week ago