You may come across an issue where you have included a service in your proposal that is not linked to a job template in XPM, but a job was still created for this service in XPM. 

Overview video:

This can happen if you create a separate job group in Practice Ignition and add the non-linked service to this job group. In the image below, the Xero Subscription service is not linked to a job template in XPM, but has been added to a separate job called "Software": 

The solution to this is to add the non-linked service into the existing job group and delete the extra job group so that it does not trigger the creation of a blank job in XPM: 

If you have any questions please email us at [email protected] 

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